Bombardier elevates in-flight connectivity with new Smart Router for Challenger and Global aircraft

Bombardier announced today the launch of its Smart Router, a high-performance connectivity solution designed to meet the evolving needs of today’s business jet travelers. Created in collaboration with Collins Aerospace, Bombardier’s preferred service provider for connectivity services, the Bombardier Smart Router is a cutting-edge routing device engineered to deliver seamless onboard connectivity. It features advanced network switching and multi-path routing capabilities, ensuring stable and uninterrupted service as the aircraft transitions between networks.

Designed with innovation in mind, the Bombardier Smart Router incorporates the latest technologies such as Wi-Fi 6, 5G cellular capability, modern security features, and built-in redundancies like Virtual Router Redundancy Protocol (VRRP). Additionally, it delivers accelerated, real-time troubleshooting through remote support and fault isolation, ensuring rapid issue identification and resolution to maximize operational efficiency and responsiveness for every customer.

“Bombardier thrives on giving its customers the confidence to fly worldwide in comfort and style - with reliable, high-performance connectivity built for today’s customer needs for added convenience”, said Paul Sislian, Executive Vice President, Bombardier Aftermarket Services & Strategy. “The introduction of the Bombardier Smart Router in our fleet demonstrates our care towards our customers, by providing them a seamless and elevated cabin experience at every turn.”

“Innovation is in Bombardier’s DNA, and the new Smart Router as a baseline device is another representation of a key product improvement ", said Peter Likoray, Senior Vice President, Aircraft Sales at Bombardier. “Designed with security at the core and to elevate our support with real-time troubleshooting through remote support and fault isolation, the improved cyber protection gives confidence and peace of mind anywhere, any place, at any time.”

Engineered to prioritize security from the ground up, the Smart Router delivers enterprise-level encryption, advanced firewalls, and robust protection against cyber threats. This upgrade marks a significant advancement over comparable technologies on the market—supporting the high-speed, high-capacity connectivity needs of individuals, businesses, governments, and militaries.

The Bombardier Smart Router is already being installed as baseline equipment on the Bombardier Challenger 650, Global 5500, and Global 6500 aircraft. It will be offered as baseline equipment across all in-production Challenger and Global aircraft by the end of 2026. Existing operators of select Global and Challenger aircraft can schedule Smart Router installations at Bombardier Service Centres worldwide.